Hallmark Care Homes provides a wide range of training opportunities for its staff whatever their level of qualification or job role. We use a combination of internal, external and electronic training providers, not only to deliver the statutory update training but also to support our staff in their career development. We're committed to meeting the aspirations of all our staff.

NVQs are an important qualification, not just for care staff but all our personnel, including domestics, laundry, kitchen and maintenance. We source appropriate training and support our staff during their ongoing learning and assessments.

All staff attend comprehensive induction training when they join Hallmark to provide them with knowledge of their new working environment and the residents they will be caring for. Every one of our employees has an individual learning programme to develop both professional and interpersonal skills; this ensures they gain appropriate skills and qualifications for each client group in our homes.

As part of our commitment to deliver high standards of relationship-centred care, we encourage our staff to enrol onto specialised training and development courses, including dementia care and courses on meaningful activities within care home settings.

Manager development

We're keen to develop and promote staff from within the company and have put a leadership development plan in place for managers. Our senior team works with each individual to support their learning needs to expand their knowledge and skills and develop their career.

Shining stars

To support the aspirations of our staff, we continually strive to identify "shining stars" in our organisation. Staff who wish to progress are actively encouraged to further their training and the company supports them in their career progression. We're an expanding company and there are many internal opportunities opening up all the time.

"Our promise is to exceed professional standards and to support the aspirations of our people through continuous training and development"