Hallmark Carehomes
Ty Enfys receives ORCHID award

11 July 2019

Ty Enfys receives ORCHID award

Ty Enfys, our care home in Pentwyn, Cardiff was recently presented with Hallmark Care Homes’ ORCHID (Outstanding Relationship-Centred Care Home in Dementia) award for achieving all 11 outcomes of our Together Dementia Strategy.

In September 2017, we launched our three-year strategy outlining the actions we will undertake to help our team members deliver outstanding dementia care, training and support.

The strategy was developed following extensive consultation with 100 residents, 75 relatives and 100 team members and has been supported by a £250,000 annual investment to identify the outcomes which would have the most positive effect on our communities.

After adopting a whole home approach and working together, Ty Enfys, achieved all 11 outcomes.

They were recently presented with a special plaque by Hallmark Care Homes’ Head of Relationship-Centred Care, April Dobson, at a ceremony at the home.

April Dobson said: “The whole team at Ty Enfys have worked very hard to achieve all 11 outcomes in the Hallmark Together Strategy.  They have made outstanding dementia care ‘business as usual’ at the home and should be congratulated on their exceptional contribution to enriching and enhancing the lives of people living with dementia.”

General Manager at Ty Enfys, Sujjata Singh said: “We are so happy to have received the ORCHID Award for completing the 11 outcomes of the Dementia Strategy.

“Each and every team member at Ty Enfys has worked with dedication and passion, alongside residents to implement the Together Dementia Strategy. We hope that by implementing the strategy, we can continue to provide outstanding relationship-centred care to the residents by recognising them as individuals and responding to them empathetically.”

Find out more about our Together Dementia Strategy by reading the abridged version of our strategy. 

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