Hallmark Carehomes
Kew House receives ORCHID award

22 August 2019

Kew House receives ORCHID award

Kew House, our care home in Wimbledon was recently presented with Hallmark Care Homes’ ORCHID (Outstanding Relationship-Centred Care Home in Dementia) award for achieving all 11 outcomes of our Together Dementia Strategy.

In September 2017, we launched our three-year strategy outlining the actions we will undertake to help our team members deliver outstanding dementia care, training and support.

The strategy was developed following extensive consultation with 100 residents, 75 relatives and 100 team members and has been supported by a £250,000 annual investment to identify the outcomes which would have the most positive effect on our communities.

After adopting a whole home approach and working together, Kew House, achieved all 11 outcomes.

They were recently presented with a special plaque by Hallmark Care Homes’ Head of Relationship-Centred Care, April Dobson and our Managing Director Ram Goyal at a ceremony at the home.

General Manager at Kew House, Yetty Adepegba said: “We are absolutely delighted to have received the ORCHID award! We have come a long way on our dementia community and it is a joy to see the improvements the Together Strategy has brought to the home. We could not have achieved this without the passion and support of the whole team, the residents and family members. We will continue to strive for the excellence that this ORCHID award brings and deliver relationship centred care.”

Head of Relationship-Centred Care at Hallmark Care Homes, April Dobson said: “The team at Kew House are to be congratulated on their creative approach to implementing the Hallmark Together dementia strategy. ‘Fruity Fridays’ (to support hydration and nutrition in the home), a change to more colourful uniforms for the team (a resident told us this had made her day and really cheered her up), and piano recitals by a world famous pianist are just a few examples of how they have translated the strategy into something really meaningful for the residents, their families, and the Hallmark team. Their award is richly deserved.”

Find out more about our Together Dementia Strategy by reading the abridged version of our strategy.

Click here to find your nearest Hallmark care home.

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