Hallmark Carehomes
An honest interview with Zoe, Lifestyle Leader at Regency House

20 July 2020

An honest interview with Zoe, Lifestyle Leader at Regency House

We caught up with Lifestyles Leader at Regency House Care Home, Zoe Tucker, to find out what her role entails and what makes her proud to work at our residential and nursing home.

What does an average day at Regency House Care Home look like for you?

A usual day at Regency House usually starts with a quick check of my emails to see if there are any important emails that need a quick response. After that I like to go around the communities and say hello to the residents and find out who would like join in with the afternoon activities. The majority of the morning is spent helping residents to video call their families. This communication is really important to the residents and families at the moment. In the afternoon we do a group activity which is really fun. The rest of the afternoon I spend time writing my activity reports and planning my to-do list for the next day.

What does the role of Lifestyles Team Leader entail?

The role of Lifestyles Team Leader is a very varied and exciting role. A big part of the role is organising activities and events that are meaningful and engaging for the residents. We have a busy activities calendar with lots of different activities to meet everyone’s lifestyle needs. We run activities such as bingo, sing-along, gardening, gentleman’s club, stretch and smile, quizzes, arts and crafts and cinema club. The role involves a lot of planning and organisation but most importantly spending time with the residents to find out their life histories, their likes and dislikes and working together to provide a programme of activities that they will enjoy.

Do you have a personal highlight in your role?

I don’t have one big highlight at the moment as I am still fairly new to the role, however, there is nothing more rewarding than seeing the residents smiling and laughing during an activity. That is always the highlight of my day.

What makes you proud to work at Regency House?

Having a great team and a lot of support makes me proud to work at Regency House. Everyone is passionate about providing the best standard of care.

What is the most important part of your role?

I think that the most important part of my role is being enthusiastic and maintaining a can-do attitude. Also promoting the importance of lifestyles provision and meaningful engagement is a very important part of the role as we strive for a whole-home approach.

What qualifications do you need to be a Lifestyles Team Leader?

I don’t think there are any particular qualifications that you need to be a Lifestyles Team Leader, however, having a background in the arts is definitely beneficial as it enables you to think outside the box and get creative. Yet, I believe a passion for providing relationship-centred care is just as important.

How do you spend your free time?

I spend a lot of my free time down the beach walking my dogs. This is definitely one of my favourite pastimes as there is nothing more relaxing than breathing in the sea air. I am also part of a rugby team so I enjoy getting muddy and spending time with the team on a Sunday.

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