Hallmark Carehomes
Team members graduate from 12-month dementia coaching programme

27 August 2020

Team members graduate from 12-month dementia coaching programme

31 Hallmark team members have celebrated after graduating from a 12-month dementia coaching programme.

The programme, called FITS (Focused Intervention Training and Support) into Practice, was developed by the Association for Dementia Studies at Worcester University following extensive research. FITS uses resources which are evidence based to support practice in a very hands-on way.

Over the course of the 12-month programme, each team member completed five modules including; introduction to FITS into practice and dementia care, person-centred approaches and the role of coaching in dementia care, person-centred care planning, meaningful occupation and action plans, and behaviour as a communication of need.

To mark the significant achievement, the graduates took part in a virtual celebration which began with an introduction from Dr. Isabelle Latham, a Course Tutor for the FITS programme, who discussed the research behind the programme, and graduates’ hard work.

The team members each then delivered a ten-minute presentation on a project they had carried out based on ideas they had researched and evaluated to improve dementia care provision in their own care homes.  The ideas ranged from using tailored meaningful occupation to help alleviate loneliness to using video recording to capture special moments in residents’ lives to aid reminiscence.

During the virtual event, the graduates were presented with a certificate by their homes’ General Manager to signify completion of the course.

Head of Relationship-Centred Care at Hallmark Care Homes, April Dobson said: “Yesterday, after 12 months of hard work, 31 Hallmark team members have graduated from the FITS programme, Hallmark’s internal dementia coaching programme.  Our graduation ceremony was very different in that it was ‘virtual’, however the presentations lost none of their impact; they were informative, innovative, and at times very emotional.

“It was lovely to see colleagues receive their certificates from their General Managers, and to hear their work being recognised by Hallmark’s senior leaders and Managing Director.

“I am incredibly proud of everything this group has achieved. We were all able to see the impact of their learning and their hard work, and most of all, the difference they are making to the lives of people living with dementia and their families.”

The special virtual event was rounded off with a speech from Hallmark Care Homes’ Managing Director, Ram Goyal, who congratulated the team on their hard work.

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