Hallmark Carehomes
Cherry Tree Care Home receives ORCHID award

6 April 2021

Cherry Tree Care Home receives ORCHID award

We are delighted to announce that Cherry Tree, our care home in Caldicot, was recently presented with Hallmark’s ORCHID (Outstanding Relationship-Centred Care Home in Dementia) award for achieving all 11 outcomes of our Together Dementia Strategy.

In September 2017, we launched our strategy, outlining the actions we will undertake to help our team members deliver outstanding dementia care, training and support.

The strategy was developed following extensive consultation with 100 residents, 75 relatives and 100 team members and has been supported by a £250,000 annual investment to identify the outcomes which would have the most positive effect on our 20 communities.

After adopting a whole home approach and working together, Cherry Tree achieved all 11 outcomes and were presented with a special plaque to celebrate their achievements.

General Manager of Cherry Tree Care Home, Gillian Jones said: “We are very pleased and proud to have achieved the Orchid award. It has taken us on a journey where we had to think about how we could achieve each outcome and it has brought us together even more as a team.

“At Cherry Tree we all live together in one community. This does at times have some challenges, whether you are living with dementia or not, all our basic needs are the same. We all need to be respected, feel loved and have a sense of belonging which then gives us all a feeling of security and this leads to being in a place where feelings matter most.”

Read more about our Dementia Strategy here.

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