18 August 2021

Hallmark partners with FaultFixers to deliver COVID-safe maintenance management

We are delighted to announce that we have recently partnered with maintenance management software app, FaultFixers, to help prevent the spread of COVID-19 within our 19 homes.

FaultFixers are the only digital maintenance platform for care businesses that offers completely virtual maintenance management and social-distancing compliant maintenance reporting that can be used by every team member, residents and their family members.

Group Estates Manager at Hallmark Care Homes, Steve Brine said: “We normally would bring an outside contractor into the home but during the pandemic, that’s another person coming into the home who could put residents and team members at risk.

“With FaultFixers, we can now stop that from happening as it gives the team the chance to assist the home via the app and get that repair resolved quicker. It prevents and limits the number of people coming into the home.

“Hallmark has been able to reduce paper waste and fuel consumption by adopting a digital solution impacting the group’s carbon footprint.”

CEO at FaultFixers, Tom O’Neill said: “We are very excited about our recent partnership with Hallmark Care Homes to deliver innovative maintenance technology to their nineteen homes across England and Wales.

“The partnership is a real testament for us and further establishes the need for maintenance management software during a time where digital solutions are not only in demand but vital for bolstering the protection and safety of the public.”

To read more about the partnership you can view the case study here. Alternatively, watch an interview with Estates Manager, Steve Brine, to find out more about how maintenance management software has benefited Hallmark.

Click here to find your nearest Hallmark care home.