Hallmark Carehomes
Hallmark Care Homes rated by residents as one of the top care home groups in the UK

23 August 2022

Hallmark Care Homes rated by residents as one of the top care home groups in the UK

Residents and their families have rated Hallmark as one of the Top 20 care home groups in the UK for the seventh year running on leading review website, carehome.co.uk!

Our Outstanding care home in Essex, Admiral Court has also been named in the Top 20 care homes in the East of England alongside, our care homes in Cardiff, Regency House and Shire Hall and our care home in Caldicot, Cherry Tree who have been recognised in the Top 20 care homes in Wales.

Hallmark Care Homes currently has a group review score of 9.8 out of 10 and won the prestigious title out of 116 UK large care providers.

Meanwhile, Shire Hall, Regency House, and Cherry Tree won the top 20 award out of 1,024 homes in Wales. Admiral Court won the accolade out of a whopping 1,588 care homes.

The carehome.co.uk Top 20 Care Home Awards 2022 are based on over 87,000 reviews received from residents and their family and friends between 1 July 2020 and 30 June 2022.

Currently, there are over 17,000 care homes in the UK caring for around half a million people. Over 12,000 of these care homes support older people aged 65 and over, while the rest care for people with learning disabilities and mental health issues.

The review score, as of 30 June 2022, was derived from the average of all the review scores of a group’s care homes.

The homes were rated on: Overall Standard; Facilities; Care / Support; Cleanliness, Treated with Dignity; Food & Drink; Staff; Activities; Management; Safety / Security; Rooms and Value for Money.

Amanda Hopkins, Reviews Manager of carehome.co.uk, said:

“It is a massive achievement to be named as one of the Top 20 care home groups in the UK by the residents and their families, who have first-hand experience of the care and support being given at the care home.

“Our awards, which celebrate the excellent care given by care home groups, show Hallmark Care Homes provides excellent care throughout its homes and we would like to congratulate it on being a top care home group!

“These top performing care home groups are making a profound difference to residents’ lives by putting compassion, kindness and dignity at the centre of their care.”

Executive Chair of Hallmark Care Homes, Avnish Goyal said:

“We are extremely grateful to the residents and families who took the time to review our homes on carehome.co.uk.

“Hallmark Care Homes has consistently been named a top 20 care home group every year since 2015. The credit must go to the team who work with passion and commitment to maintain the high quality of care that we provide.”

General Manager of Regency House, Georgiana Ionescu said:

“The whole team at Regency House feels very ecstatic of this achievement. It is such a delight to see how all our hard work is being recognised, put into words, and shared by our lovely residents and their families. I could not be prouder of the team!”

General Manager of Admiral Court, Susan Cruse said:

“How wonderful for the team to be recognised for the high-quality care they provide to our families loved one’s. I am extremely proud of the team I work with for the dedication and commitment they show to our residents.”

General Manager of Shire Hall Care Home, Karen Grapes said:

“It is lovely for the team at Shire Hall to be appreciated in such a way that residents and their families take the time to review our service.

“I couldn’t be prouder of the team for helping to make Shire Hall a home from home with a warm, friendly and loving atmosphere for all.”

To view Hallmark Care Home’s reviews, click here.

Admiral Court celebrate top 20 award

Click here to find your nearest Hallmark care home.

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