27 September 2022

Anya Court Care Home awarded ‘Good’ CQC rating

Team members and residents at Anya Court, our care home in Rugby are celebrating after receiving an ‘Good’ rating from the Care Quality Commission.

The health watchdog praised our residential and dementia home, on Dunchurch Road, for their ‘positive and person-centred culture’ and five out of the five key areas reviewed were rated as ‘Good.’

Our home was rated as ‘Good’ in the areas of ‘safe,’ ‘effective’ ‘caring’ ‘responsive’ and ‘well led.’

The unannounced inspection took place on 23rd August and the report, that was published on 23rd September, said:

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”

One resident was quoted in the report, they said: “I feel safe with the staff, the staff are like family.”

Relatives were also quoted in the report they said: “They all do their job excellently and they do it with a smile. I can only give them the highest of praise. The staff are incredible at all levels from the registered manager to the cleaners.”

General Manager at Anya Court, Michelle Sides said: “I am absolutely thrilled that our recent CQC Inspection met all the regulatory requirements and Anya Court has been rated Good in all five categories. Anya Court lives by Hallmark’s Charter to create communities that enhance the quality of life of our residents and their families, valuing people and our relationships with them.

“I am so proud of the team here at Anya Court who over the past 18 months through their dedication and commitment have strived to ensure we deliver the standard of care expected of us. It is an honour to lead them, they are amazing to work with and I have never doubted their ability to achieve this Good result.”

To read the full report click here.

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