It is incredibly important to us that when people move to a Hallmark Care Home, they are able to continue to enjoy their favourite interests and hobbies and even have the opportunity to try new activities. Our skilled lifestyles teams are guided by residents to make sure that everyone’s individual needs and preferences are taken into consideration so that there is something for everyone, whether it’s a group walk, a trip to the theatre, a cookery class, an art history group, or an interest that a resident may wish to pursue themselves …our mantra is that ‘anything is possible’.
Our residents and teams are a creative bunch. We asked them what creativity means to them, watch the video below!
Our residents can continue to keep up with their regular hair and nail appointments at our salons, take part in a spot of gardening and even relax in one of our luxurious therapy rooms. Our state-of-the-art cinemas are perfect for watching both classic movies and new releases. In some of our care homes around the country, you can also find a corner shop, where residents can ‘pop to the shop’ and pick up their daily paper or a snack.
When family and friends visit their loved ones, everyone is welcomed, with bean to cup coffee and homemade cakes to enjoy in our cafés together.
We work closely with local partners such as schools, nurseries, churches, businesses, and amenities so that everyone can feel very much part of the local community. Our volunteers are incredible, helping us to continue and expand our connections in each area.
No two days are the same at our care homes; through the smell of our freshly cooked food, residents can find the kitchen where they are able to assist our kitchen teams in preparing the daily meals before they tuck in themselves.
We make sure that our care homes are inclusive and any ideas for activities that residents may have are listened to and organised, so they can indulge in a hobby or pastime that they have always loved.
For those with green fingers, there is an annual gardening competition. Hallmark in Bloom, is where each of our care homes competes against one another to see which has the best outdoor space in the whole Hallmark family. It is a great opportunity for residents to be involved in the planning and development of the gardens and the spaces are designed to be accessible for all. Many have greenhouses and garden rooms so that the garden can be enjoyed in different ways.
We know that for people moving into a care home, staying connected with family and friends is important. Using an app. called Relish, residents and loved ones share pictures, messages and videos so that no one misses those important moments.
The app also allows us to build a profile of things people love to do, helping us to plan activities on an individual basis, life is for living, so we ensure every day is as stimulating and enjoyable as possible and nothing makes us – and residents – happier than the involvement of friends and family.
Hallmark Quality Standards
Given the importance we place on activities and lifestyle choices, we have developed an internal quality standard for activities and lifestyles called the Hallmark Tree of Life which we feel encapsulates the elements needed to provide an inspiring lifestyle programme of opportunities. Hallmark’s dedicated wellbeing manager works with the lifestyles teams across England and Wales to ensure that all Hallmark Care Homes meet our quality standard.
Having won the prestigious Pinders Healthcare Design Award for ‘Best Care Homes’ seven times, we provide residents with a thought-out place to live that has everything they could possibly need. For more information about the activities we provide in our care homes, don’t hesitate to get in touch with a member of our friendly team.