Hallmark Luxury Care Homes is celebrating a fantastic double success at this year’s National Care Awards, taking home two prestigious titles recognising excellence in care leadership and sustainability.
Neil Lancaster, Regional Director at Hallmark Luxury Care Homes, was named Care Operations Director of the Year, while Hallmark Henley Manor was crowned Sustainable Care Home of the Year at the awards ceremony, held at the Park Plaza in Westminster, London.
Now in its 25th year, the National Care Awards was hosted by comedian, Tom Allen, and seeks celebrate the individuals and organisations making a positive difference across the social care sector.
Neil, who has been with Hallmark for six years, currently oversees five homes across Wokingham, Surrey, Oxfordshire and Warwickshire. His award recognises his strong leadership and commitment to quality, safety and residents’ wellbeing. All five homes in his region are rated Good by the Care Quality Commission (CQC) and have a review score of 9.9 out of 10 on carehome.co.uk.
Nye Brown, CEO of Hallmark Luxury Care Homes, said: “Neil has consistently demonstrated strong leadership, compassion and an unwavering commitment to residents’ wellbeing. His calm, solutions-focused approach has driven significant improvements in compliance, safety and quality of care, while building trust and confidence among his teams. His award win is a fitting recognition of the positive change he has delivered in just a few short years and the inspiration he brings to colleagues and residents alike.”
The second award recognised the team at Hallmark Henley Manor for embedding sustainability into everyday life. The home was praised by judges for its wide-ranging environmental initiatives, including operating on 100% renewable energy, recycling, team car sharing, energy monitoring and a composting scheme that transforms garden waste into natural compost for its herb and vegetable gardens.
The judges also highlighted the home’s work with local community organisations, including Greener Henley, and its cost-free reuse scheme, which gives unclaimed clothing and furniture a new lease of life before donating remaining items to local charities.
Ellie Faramarzian, General Manager at Hallmark Henley Manor, said: “We’re absolutely delighted to receive this award. Sustainability is something we believe should be part of everyday life at Henley Manor, and our team has worked hard to introduce simple but meaningful initiatives that make a positive difference. This award is a wonderful recognition of everyone’s efforts.”
Celebrating both individual leadership and the collective efforts of a home team, these awards are a wonderful reflection of the people who make Hallmark Luxury Care Homes what it is. We’re incredibly proud of Neil, Ellie and everyone involved in these achievements.