Dementia Care

Say Hello to an Old Friend

Every person’s experience of dementia is different. That’s why, at Hallmark, we personalise our care to you. Change can be stressful for us all, so we’ll help you stay connected to family and friends on your journey with dementia, and we’ll always be on hand to provide loved ones with guidance, advice or just a friendly ear to talk to. Our focus is to put you and your loved ones at the centre of everything we do.

With no day feeling the same, living with dementia means the world can often feel challenging. With round-the-clock care from our specialist dementia care teams, we’ll support you to continue living a purposeful and fulfilling life within our welcoming community.


You & your loved ones at the heart of everything we do

Homes for Living

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Setting the standard for exceptional resident experiences

Life in Our Dementia Care

Familiar Days

Daily routines are incredibly important for all of us. Whether it’s a cup of tea while reading the news in the morning, or Friday afternoons spent in the garden, we make the little things happen.

Dining With Friends

Mealtimes are a big part of life at Hallmark. Each day, our chefs produce nutritious, restaurant-standard cuisine with your taste buds in mind, to be enjoyed with warm company and friendly conversation.

Creature Comforts

From watching a film with your feet up in the cinema room to visiting the home hair salon, our luxury dementia care homes are thoughtfully designed with the comforts you need to look and feel your best.

Life, Your Way

Our team is here to help you fill your days with activities that bring you joy. Potter around the garden, play a musical instrument or simply take in those peaceful moments – we’re here for every one.

Dedicated Team

Raising Standards

With highly skilled and proactive teams led by dedicated regional dementia practitioners, you and your loved ones can enjoy peace of mind knowing you’re in safe and experienced hands.

Whole-Home Approach

Hallmark’s whole-home approach means every team member is trained to support you to live each day to the full – from our friendly hospitality and lifestyle teams, to our gardener, maintenance team and specialist carers.

Friendly Faces

Familiar faces bring comfort to us all. Wherever possible, we keep team members the same within each of our communities in our dementia homes, so that new faces can soon become dear friends.

Family Support

Bighearted Care

For every moment, big or small, we’ll be there to support you. At Hallmark’s dementia care homes, everyone receives a warm welcome, creating a sense of your home – in ours.

Treated Like Family

From the very first moment, your family is an extension of ours, providing both you and your loved ones with the support and guidance you need on your journey with dementia.

Pets Welcome

To keep your family together, we’ll make every effort for your fluffy friend to join you when you move in as pets are welcome in our dementia care homes.

Moments Captured

Your loved ones won’t miss a thing with our Relish app. Between visits, we’ll capture special moments, send direct messages, and share what you’ve been up to.

Feels Like Home

Natural Spaces

Enjoy all the benefits of nature with beautiful outdoor spaces, signed walking trails, raised beds for gardening, comfy seating and sensory elements like water features, bird aviaries and scented flower beds.

A Welcoming Environment

As shadows and poor lighting may cause you to feel anxious, we purposefully keep our dementia care communities bright and light-filled.

Independent Living

Our carefully-placed furniture and signs help you get to know your way around and support you to live independently – just as you would have in your own home.

Hallmark All-Inclusive*

Food & Drinks

Weekly Standard Manicure

Weekly Cut & Blow Dry

Chiropody Every 8 Weeks

Pedicure Once a Month

Communal Newspapers

Your Care

Weekly Programme of Activities

*Hallmark All-Inclusive services and facilities vary by home. Please enquire at your local Hallmark Care Home for more information. All services are included within the weekly fee.


Dementia is an umbrella term for a number of neurological conditions, which include:

Vascular dementia
Lewy Body dementia
Frontotemporal dementia

While it is not a natural part of the ageing process, the risks of developing dementia do increase with age. The symptoms are caused by physical changes to the brain and are unique to the individual.

Those living with dementia who are still able and have capacity to make decisions for themselves, meaning that they can ultimately decide whether they want to move into a dementia nursing home or not.

For those where there are mental capacity concerns, a mental capacity assessment will be conducted to determine whether they can make a specific decision.

Usually, at the point in which they require care or assistance, they may be considered unable to make the decision for themselves. It is therefore wise to put into place a lasting power of attorney for both finance, health and welfare, to enable a loved one to make these decisions on their behalf. More information on lasting power of attorney can be found in the ‘Where to Start’ section of our website.

Dementia care is the act of supporting residents living with dementia. It is provided by specialist carers who are highly experienced and trained to assist with conditions where a decline in cognitive function accumulates.

Across all Hallmark’s luxury dementia care homes, we invest in evidence-based dementia training and continuous practice development to ensure people living with dementia are cared for in the best way. Dementia care is more than providing a comfortable and safe environment in our care homes; the team also build compassionate relationships over time to genuinely understand each and every need of all those living in our homes.

Our dementia care goal is to provide a foundation for residents to live a stimulating and fulfilled life, and we are dedicated to achieving this as, above all, we care.

Making a decision about moving a loved one into a dementia care home is not an easy one to make. You may have been caring for someone at home and it’s understandable to feel a range of emotions as you consider all of the factors involved.

Some of the questions you might be asking yourself may include:

Is your loved one becoming less independent, and are their increasing needs becoming more difficult to meet?

  • Is it becoming harder to keep your loved one safe?
  • What effect is caring for your loved one having on you and your family?
  • What would their new home need to look and feel like to enable them to feel comfortable and secure?
  • Will the people caring for your loved one understand their individual needs and know how to reassure them?
  • How can you, and everyone who’s important to them, continue to be involved in their care and share their lives if they move into a care home?

Dementia care is vitally important for those who need it. It is a progressive condition that will bring about changes over time. With the right training, professional carers can support those living with dementia to live happy and purposeful lives in the way that’s right for them. Hallmark Care Homes provide relationship-centred dementia care and have the resources to ensure your loved one can do exactly that.

It’s a difficult decision to make, and we understand that it’s not a decision that can be made lightly. Speak to our team to discuss the needs of your loved one and to find out more about dementia care services at Hallmark Care Homes.

Supporting a parent through their journey with dementia at home undeniably requires big adjustments for everyone concerned. It can be difficult to see their health decline and to adapt your way of life as things change.

An important aspect of providing dementia care at home is to create a safe environment. If there are aspects of daily living that pose a particular risk to your loved one, then you may need to think about putting additional measures in place to manage them. Living with dementia may not mean that people will no longer wish to do the things they’ve always liked to do, such as baking, or going for a walk. It might just mean that consideration needs to be given to how the activity can be enjoyed in a safer way. Occupational therapists and other professionals can help you assess any changes that might need to be made within the home.

If you have concerns or feel that you would like support with dementia care, we are here to help. Hallmark Care Homes provide spacious, safe, and homely environments tailored to the needs of people living with dementia. Our approach is to enable people to continue to live happy, comfortable, and full lives.

Dementia care is sometimes provided for free by a local clinical commissioning group (CCG). An assessment is first carried out to evaluate the severity of dementia with the results determining the eligibility of NHS funded healthcare. Complex and intense cases of dementia are more likely to receive funding.

If the assessment denies eligibility for funding, you can still be referred to your local council where more support options can be discussed.

For more information, read our financial advice guide.

Identifying the early signs of dementia can be vital in diagnosing and preventing the illness. With Alzheimer’s disease being the most renowned and common type, being able to seek medical help and implement relevant treatments to slow down and prevent progression at an early stage can provide a better quality of life for longer. This proves beneficial for not only the person, but for the family too.

If you believe that your friend or loved one is showing any of the typical signs of dementia, it is suggested that you take them to visit a medical professional sooner rather than later. Indications of dementia include:

  • Losing the ability to learn a new skill and finding the process difficult and frustrating
  • Finding it hard to get used to any physical or sensory changes
  • Daily activities becoming harder than before, such as making a cup of tea, getting dressed or even following conversations
  • Having trouble recalling recent events and conversations; finding it hard to remember things

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