Hallmark Carehomes

Our Residential Care

Our residential care homes focus on maintaining individual lifestyle choices and empowering people to enjoy stimulating and fulfilling lives with discreet and sensitive support. Life at a Hallmark Care Home allows residents to continue to make their own choices, personal preferences and independence. Our thriving residential communities enable residents to sustain and build new friendships and relationships both within and outside of the care community. Encouraging open communication between residents and our care team, ensuring each resident is happy and can talk openly about their lives.

Using an app called Relish, we enable residents and loved ones to share pictures, messages and videos so that no one misses those important moments. The app also allows us to build a profile of things people love to do; Life is for living, so we ensure every day is as stimulating and enjoyable as possible and nothing makes both us and residents, happier than the involvement of friends and family. From this information, we can develop a personalised care plan that meets the needs and wishes of each individual.

We understand that your beloved pets are a part of your family and believe every effort should be made to ensure they are not left behind. Wherever possible, we support residents to join us with their four-legged friends. We work with The Cinnamon Trust to ensure pets are exercised if residents are unable to do so. At Hallmark Care Homes we understand the many emotional and health benefits that animals bring, find out more here.

Feeling lonely and isolated can lead to a decline in mental and sometimes physical health, which is why we are dedicated to ensuring there is plenty to keep residents occupied and in good company. So, while every resident is given their privacy and choice, we craft a sense of community and stimulation at the very heart of all of our care plans.

A glimpse of life at Hallmark Care Homes

Activities & Lifestyles

It is important to us that all residents can continue to enjoy their favourite activities and maintain the same lifestyle they’ve always had. We open our doors to new activities and cater for as many interests as we can and with the support of our inclusive community setting and outstanding residential care, we make sure that every resident is given the care and support they need.

Our homes offer a wide variety of activities, clubs and lifestyle choices that are tailored to individual needs, residents are free to choose as many as they wish. There are always things to do within the residential care home, activities can vary from a relaxing afternoon tea, arts and crafts, gardening to cooking and exercise classes.

Hallmark Care homes have won the prestigious Pinders Healthcare Design award for ‘Best Care Home’ seven times. Most of our homes offer a range of beautifully designed facilities including a state-of-the-art cinema, hair and nail salon and relaxing therapy room. Some even have a corner shop, so that residents can continue their everyday routines in familiar settings. Residents can enjoy fresh bean to cup coffee and homemade cakes with their family and friends.



Bean to cup coffee

Visitors welcomed

FAQs about Residential Care

What is residential care?

Residential care helps older people to maintain their independence for longer, whilst receiving ongoing care and support to help them carry out everyday tasks that they find difficult to do alone. At Hallmark Care Homes, we encourage a strong community feel and focus on providing our residents with a stimulating, fulfilled lifestyle to improve their physical and emotional wellbeing.

Our personalised residential care plans are tailored to each resident’s hobbies, likes and dislikes, featuring routines and activities that they cherish. These include arts & crafts, day trips and games, as well as visits to our very own hair and nail salons, cinemas and relaxing therapy rooms.

What are the benefits of residential care?

Residential care brings an array of rewarding benefits to both our residents and their families. If you are considering moving your loved one into a care home, you’ll gain complete peace of mind that your loved one will feel safe, comfortable and happy with a high quality of life.

Residential care can help to reduce feelings of loneliness, help your loved one prolong their independence, whilst improving their quality of life through completely personalised care and regular activities. Our residents also live a healthier lifestyle with nutritious three course meals prepared by chefs, as well as having comfortable, homely living facilities tailored to their needs. Our residential care team are always on hand to ensure your loved one feels supported whilst providing companionship.

What does residential care include?

Our residential care plans include completely personalised relationship-centred care, as well as the opportunity to enjoy a fulfilled life in our modern, luxury facilities.

We understand that every resident has different requirements, which is why we ask all of our residents to complete an “About Me” booklet. This provides our team with a much closer insight into each resident’s physical, emotional and social needs as well as any likes or dislikes, helping us to tailor their care plan to their exact requirements.

As part of their residential care plans, our residents enjoy weekly trips to our very own hair and nail salon, relaxing in our interactive therapy room, enjoying their favourite meals prepared every day by qualified chefs, and much more.

What is the difference between residential care and nursing care?

The main difference between residential care and nursing care is that residential care offers day-to-day support provided by carers. Whereas, nursing care offers more complex medical support to those with long-term conditions or illnesses and is provided by registered nurses.

Residential care supports those who wish to maintain their independence but require additional support when carrying out everyday tasks, such as someone with reduced mobility who needs assistance with bathing, dressing or cooking. This can vary from little to more frequent support, where we adapt our residential care based on the choices and personal preferences of each resident.

Nursing care is provided by registered nurses, who are qualified to carry out tasks such as administering medication, wound care and helping those with long-term conditions or illnesses to live more comfortably. To ensure your loved one receives the highest standard of care, our nurses receive continual professional and personal development training.

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