Shire Hall Say Hello to the Team

Karen Grapes

General Manager
Responsible for the smooth running of the home

Introduction
I’m the General Manager at Shire Hall and have been the General Manager since 2008 having worked as a nurse for over 40 years.

I am so proud of the team here having won several awards at both the National and Wales Care Awards. My aim is for Shire Hall to continue to be one of the leading providers of relationship-centred care in Cardiff.

Hannah Leggat

Deputy Manager

Lynn Davies

Business Administrator

Fred Gest

Hospitality Services Manager

Gareth Matthews

Head Chef

Sheila Charles

Lifestyles Team Leader

Scott Ellis

Maintenance Operative

Olivia Sullivan

Customer Relationship Manager
Advisor for prospective new residents & their families

Introduction
Searching for a care home for loved ones can be one of the most important, yet one of the hardest decisions a family can make. As Customer Relationship Manager, I am here to ensure this stressful and sometimes, difficult process is as easy as it can be.

I strive to ensure all residents; their relatives and visitors receive the highest quality of relationship centred care. Ultimately, we aim to help all residents live and enjoy a fulfilling life.

I am proud to be a part of the Shire Hall team, and look forward to warmly welcoming you to the Home.