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Responsible for the smooth running of the home
As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference in the lives of residents is what it’s all about.
I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service that enables them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that our care home in Tunbridge Wells plays an active role in the local community and is a home full of loving care, joy and laughter.
Dementia Care Manager
Hospitality Services Manager
Customer Relationship Manager
Advisor for prospective new residents & their families
Having worked for over 30 years in the hospitality sector, I have always had a passion for delivering great customer service and treating everyone as an individual with bespoke needs.
When an opportunity presented itself within Hallmark where I could transfer those skills and really make a difference I jumped at the chance! My role as Customer Relationship Manager at Chamberlain Court Care Home in Tunbridge Wells enables me to meet with families and understand their care needs and current situation and offer them a solution. I get to showcase our fabulous home and help prospective residents find their forever home.
Helping people to improve their quality of life is definitely a personal highlight. When you see someone living life to the full at Chamberlain Court, it’s a great feeling. I feel privileged to be able to offer loved ones peace of mind.
I work closely with local businesses to ensure that Chamberlain Court is recognised in the local community and surrounding areas.