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About Us

Greenhill Manor is a recently refurbished care home near Merthyr Tydfil, with a dedicated team providing exceptional standards of nursing and dementia care, and also care for younger people with physical disablities. We have built strong links with the local community and have become well known for our fundraising efforts and award-winning achievements. We have been nationally recognised for the outstanding care our team delivers and are proud to have won ‘Care Registered Nurse’ at the prestigious National Care Awards and ‘Nurse of the Year’ at the Wales Care Awards 2015.

Our relationship-centred approach to care recognises the unique needs and expectations of the individual and allows us to tailor a care package that ensures their emotional, physical and social well-being. We want our residents to carry on living a fulfilling life and we empower them to continue the everyday routines they have been used to but feared they might have to give up.

Life at Greenhill Manor

Many of our residents describe Greenhill Manor as their home-from-home, and we’re always pleased when family members tell us how happy and settled their loved ones are with us. We have a dedicated activities and lifestyle team offering a packed programme of regular activities and events, including visits from local singers and entertainers and outings to local places of interest. We also have a kitchenette where residents can cook their own food with support from our highly trained team, and beautiful landscaped gardens they can help look after. Our gardens feature raised planters to help make gardening that little bit easier for residents.

The care home has a dedicated TV room where residents can watch films or catch up with their favourite soaps, a hairdressers for that important weekly hair appointment and a vibrant café where residents can enjoy the company of friends and family over fresh coffee and home-made cakes. Every one of our en-suite rooms has its own television point and phone points are either provided or can be arranged. Residents can also bring their own familiar furniture with them if they choose to. All our residents are encouraged to live as actively and independently as possible and we regularly evaluate our activity programme to suit their changing needs and preferences.

We understand how difficult it can be moving into an unfamiliar environment, so with the help of family members, we ask residents to fill in an ‘About Me’ book before they join us, so we can learn more about them and help them make the transition as smoothly as possible. They can tell us about their hobbies and interests, likes and dislikes, their favourite foods, and how they like to be addressed. Anything that can help us understand what we need to do to help them settle in more quickly.

Why Choose Us?

Our experienced and compassionate care team offer 24 hour nursing care for residents with both simple and more complex needs, while our dementia care community team members are highly trained to assist our residents living with dementia with their everyday needs.

Our relationship-centred approach means all of our team members are specially trained with enhanced communication and observational skills in order to fully support the residents in our care, and we fully abide by the Hallmark Care Homes Charter which always places the individual first.

If you would like a quick look around the home, take a look at our virtual tour below or why not pay us a visit and see for yourself why we are one of the most popular care homes in the area? Alternatively, give us a call or download our brochure.

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Meet the manager

Mark McCole

I’m General Manager at Greenhill Manor and have been working here since 2009, having achieved a Dementia Diploma as well as multiple qualifications in Health and Social Care and Hospitality. We have a passionate, caring team that have been recognised for their excellence nationally, winning ‘Care Registered Nurse’ at the prestigious National Care Awards and ‘Nurse of the Year’ at the Wales Care Awards. My vision for our home is to continue to be the home of choice in Merthyr Tydfil and to make a difference to the lives of our residents every day.

Mark McCole